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TERMS & CONDITIONS

 

ELISA TRAYNER STYLING

 

ELISA TRAYNER STYLING


IN PERSON STYLING SERVICES

· All styling bookings will be confirmed by email/message with the date, time and location of your appointment.

· Payment options will be agreed at time of booking.

· Payments for all services must be paid in full prior to the session. 

· ​Mileage and travel costs will be added to styling appointments according to location and journey time outside of 30minutes travel time. 

· All timings for styling appointments are approximate and are intended as a guide only.

· If you would like to amend or cancel an appointment please give as much notice as possible. Should the stylist have to amend or cancel your booking, you will be offered the next available time slot as a priority.


VIRTUAL STYLING - LIVE CALL WITH STYLIST OVER VIDEO 

· All bookings will be confirmed by email or message.

· Full payment will be required in advance of online styling appointments.

· If you would like to amend or cancel, please give as much notice as possible. You will be offered the next available and mutually convenient time slot. 

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ON-LINE STYLING PACKAGES

These are released on sale in limited amounts. If none are available you can be placed on a waitlist and will be notified when available to purchase. Online Colour & Body Shape Analysis is non-refundable once purchased. Your Analysis will be carried out using photographs you supply and on completion of this you will be sent a PDF guide. This is for your own personal use and may not be re-purposed or copied in any way. There is the option to purchase additional Colour Charts. We aim to carry out your analysis within 7 days. Please allow up to 10 days in busy periods. Online packages have no ‘real-time’ interaction with the Stylist but these can be added at an extra cost. 


GIFT VOUCHERS

Styling vouchers can be purchased for specific styling services or any amount towards a service. All vouchers carry a 6-month expiry date which can be extended under reasonable circumstances. 
VOUCHERS ARE NON-REFUNDABLE

 

DIGITAL PRODUCTS & PDF GUIDES 

Any digital products or PDF guides purchased are for your own personal use and may not be shared with a 3rd party, copied or reproduced. These are digital products and no physical product will be sent. 

Digital Products & Guides are NON-REFUNDABLE

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ONLINE CLASSES & COURSES

Courses & classes purchased online are hosted on external software that can be accessed using a password. These classes are for your own personal use. If they contain a PDF guide it may not be copied or shared without prior consent. Videos are not to be downloaded, shared or reproduced. 

Purchases of Online Courses & Classes are NON-REFUNDABLE

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EMAIL LIST

You will automatically be added to our email list if you have a styling appointment (in-person or virtual), you purchase any goods or services from our website, you sign up for free or paid digital downloads. 

We will never share your email address with 3rd parties.

Please unsubscribe at any time if you do not wish to receive emails from us. 


Please contact us by email at styling@elisatrayner.com if you have any questions or require further assistance



Elisa Trayner Styling

Terms & Condtions

JANUARY 2025


07824 770746
styling@elisatrayner.com
Tonbridge - kent - Online
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© Elisa Trayner Styling 2025

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